Here is a professional Privacy Policy for your app (Pelegrin Grocery) based on your existing terms and adapted for app + website compliance:
Privacy Policy – Pelegrin Grocery
Effective Date: [Add Date]
Website/App: https://pelegrin-grocery.com
Company: MEC SURL
1. Introduction
Pelegrin Grocery («we», «our», «us») values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and mobile application.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full name
- Email address
- Phone number
- Delivery address
b. Transaction Information
- Purchase history
- Order details
- Payment method (processed via third-party providers like Google Pay / Apple Pay)
c. Technical Information
- Device information
- IP address
- Browser type
- Usage data (app interactions)
👉 As mentioned in your terms, this data is collected mainly for order processing and internal analytics
3. How We Use Your Information
We use your information for:
- Processing and delivering orders
- Customer support and communication
- Sending order confirmations and updates
- Improving our services and user experience
- Internal analytics and business insights
- Promotional offers (only if applicable)
4. Payment Information
We do not store your payment details.
Payments are securely processed through:
- Google Pay
- Apple Pay
These third-party providers handle your financial data according to their own privacy policies.
5. Data Sharing and Disclosure
We do not sell your personal data.
We may share information only with:
- Delivery partners (for order fulfillment)
- Payment processors (Google Pay / Apple Pay)
- Legal authorities if required by law
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers
- Encrypted communication
- Restricted access
Your data is protected in accordance with applicable laws
7. User Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent (where applicable)
To exercise these rights, contact us using the details below.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
You can disable cookies through your browser settings.
9. Third-Party Links
Our platform may include links to third-party services (e.g., payment gateways).
We are not responsible for their privacy practices.
10. Data Retention
We retain your information only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business purposes
11. Children’s Privacy
Our services are not intended for users under 18 years of age.
We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions or concerns:
- Email: info@elenatrading.com
- Phone: +53 5 0998697
- Support Hours: 8:00 AM – 6:00 PM
14. Consent
By using Pelegrin Grocery, you consent to this Privacy Policy.
